By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Service.

• "Company" refers to Cherries B.V.
• "Service" refers to the website www.cherriesofficial.com and all related services
• "User" refers to anyone who uses our Service
• "Products" refers to any goods or services offered through our Service

Permission is granted to temporarily download one copy of the materials on our website for personal, non-commercial use only. This license does not transfer ownership, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or public display
• Attempt to reverse engineer any software contained on our website
• Remove copyright or other proprietary notices

This license shall automatically terminate if you violate any restrictions and may be terminated by us at any time.

To access certain features of our Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that content is free of errors.

5.2 Pricing

All prices are stated in euros (€) and include VAT (BTW), unless otherwise mentioned. Prices are subject to change without notice. Shipping costs are displayed separately at checkout.

5.3 Availability

Product availability may vary. We cannot guarantee that all items are in stock at all times.

6.1 Order Acceptance

Your order represents an offer to purchase products. We reserve the right to decline orders for reasons such as:

• Product unavailability
• Errors in product/pricing information
• Suspected fraudulent activity

6.2 Payment

Payment must be made at the time of ordering. We accept iDEAL, major credit cards, PayPal, and other methods shown at checkout.

6.3 Order Confirmation

After placing an order, you will receive an email confirmation. This does not yet constitute acceptance of your order.

7.1 Shipping Policy

Delivery Times

• Netherlands & Belgium: delivery within 1–2 business days
• Other EU countries / worldwide: 5–14 business days

Delays caused by carriers or force majeure are beyond our responsibility.

7.2 Risk of Loss

Ownership and risk transfer to you upon delivery to the shipping carrier.

7.3 International Shipping

Additional duties, taxes, and customs charges may apply. You are responsible for these costs.

8.1 Right of Withdrawal (EU Law)
Consumers in the EU have the right to withdraw from their purchase within 14 days after receiving the product, without giving any reason.

8.2 Return Conditions
Returned items must be unused and in original condition. Certain items may be excluded due to hygiene or safety reasons.

8.3 Return Costs
Return shipping costs are at your expense, unless the item was defective or sent in error.

8.4 Refunds
Refunds will be processed within 14 days after receipt and inspection of the returned goods, using the same payment method used in the original transaction.

All content on this website (text, graphics, logos, images, software) is the property of Cherries B.V. or its licensors.

By submitting content (e.g. reviews), you grant us a non-exclusive, royalty-free license to use and display such content.

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our Service.

You may not use our Service to:

• Break the law or violate regulations
• Infringe intellectual property rights
• Harass, abuse, defame, or discriminate
• Upload viruses or malicious code
• Collect or track personal data without consent
• Spam, phish, or crawl our systems

Cherries B.V. shall not be liable for indirect or consequential damages, including but not limited to loss of profit, data, or goodwill.

We may suspend or terminate access to our Service at any time if these Terms are violated.

Legal Framework

These Terms are governed by the laws of the Netherlands and EU regulations.

In case of disputes, you may also submit a complaint via the European Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

We reserve the right to update these Terms at any time. Updates will be published on this page. Continued use of the Service after changes implies acceptance.