We stand behind the quality of our products and want you to have confidence in your purchase. Our warranty program ensures that you're protected against manufacturing defects and premature failures, giving you peace of mind with every purchase.

Duration: 1-3 years depending on product 

Coverage: Manufacturing defects & failures 

Proof Required: Original receipt & registration 

Resolution: Repair, replace, or refund

Electronics & AppliancesStandard Warranty

• Small appliances: 1 year
• Major appliances: 2 years
• Electronics: 1-2 years
• Computers: 1 year 

Extended Coverage

• Parts & labor included
• Manufacturer defects
• Premature component failure
• Power surge protection 

Furniture & Home Goods Standard Warranty

• Furniture: 1-3 years
• Home decor: 1 year
• Mattresses: 10 years
• Lighting: 2 years

What's Covered 

• Structural defects
• Manufacturing flaws
• Material failures
• Workmanship issues 

Clothing & Accessories Standard Warranty

• Clothing: 90 days
• Shoes: 6 months
• Accessories: 1 year
• Jewelry: 1-2 years 

Coverage Details

• Seam failures
• Zipper defects
• Material defects
• Hardware failures

Covered Under Warranty

• Manufacturing defects
• Material failures under normal use
• Workmanship issues
• Premature component failure
• Structural defects
• Electronic component failures
• Finish deterioration (premature)
• Motor/mechanical failures 

Not Covered

• Normal wear and tear
• Accidental damage
• Misuse or abuse
• Damage from modifications
• Water damage (non-defect)
• Cosmetic damage
• Damage from neglect
• Acts of nature

5.1 Before You Start

Before filing a warranty claim, please ensure you have:

• Original purchase receipt or order confirmation
• Product model and serial number
• Clear description of the problem
• Photos or videos of the issue (if applicable)
• Product registration (if required) 

5.2 Claim Process 

1. Contact Customer Service - Call our warranty department or submit an online claim form.
2. Provide Documentation - Submit required documents and evidence of the defect 
3. Claim Review - Our team will review your claim and determine eligibility 
4. Resolution - Receive repair, replacement, or refund based on our assessment 

Important Notes

• Claims must be filed within the warranty period
• Original packaging may be required for returns
• Diagnostic fees may apply for non-warranty issues
• Shipping costs may be customer responsibilit

Repair 

For repairable defects, we will:

• Fix the issue at no cost
• Use genuine parts only
• Provide repair warranty
• Arrange pickup/delivery 

Replace 

For unrepairable items, we will:

• Provide identical replacement
• Offer upgraded model if available
• Transfer remaining warranty
• Arrange product exchange 

Refund 

When repair/replace isn't possible:

• Full purchase price refund
• Prorated refund (if applicable)
• Store credit option
• Original payment method

7.1 Protection Plans

Extend your peace of mind with our optional protection plans:

Standard Extended Warranty
Doubles manufacturer warranty

Covers manufacturing defects

Free repairs and replacements

24/7 customer support

Premium Protection Plan
Includes accidental damage

Covers normal wear and tear

Priority service scheduling

Loaner equipment available

7.2 Purchasing Extended Warranty

Extended warranties must be purchased within 30 days of your original purchase. Contact our customer service team to add protection to your existing products or purchase coverage during checkout.

Manufacturer Warranty

Provided directly by the product manufacturer:

• Handled by manufacturer
• Varies by brand and product
• May require direct contact
• Specific terms and conditions

Our Store Warranty

Additional protection we provide:

• Handled by our team
• Consistent across products
• Single point of contact
• Faster resolution process

Why Register Your Product? 

Benefits

• Faster warranty claims
• Product recall notifications
• Exclusive offers and updates
• Extended warranty eligibility 

How to Register

• Visit our website registration page
• Call our customer service
• Mail in registration card
• Register through your account

Important Limitations

• Warranties are non-transferable
• Valid only for original purchaser
• Proof of purchase required
• Some exclusions may apply
• Warranty void if tampered with
• Commercial use may void warranty